Samsung blu ray player wifi issues

I tried the unit on a second tv closer to the router and it still would not connect. This is the second unit I have tried. When the first one would not connect, I returned it thinking it was defective. The second unit does the same thing. Go to Solution. So it is able to see other wireless connections but just not connect?

With your device on, please unplug it for 5 minutes and then plug it back in. Please try the following:. The Photos panel is automatically highlighted. Press the down arrow on your Blu-ray remote to highlight one of the Apps. Next use your left or right arrow buttons on your Blu-ray remote to highlight the Settings icon and then press enter. The Settings menu appears. Using the up or down arrows on your Blu-ray remote highlight Network and then press enter.

Use the up or down arrows on your Blu-ray remote to highlight Network Settings and then press enter. If you can see the SSID of the network but cannot connect to it, check that the security settings are correct. Most Wi-Fi networks are protected by a password, which ensures only those with this password can connect to the network. Users need to enter the correct password to access the network resources.

If the network is open, anyone who knows its exact location will be able to connect to it. Also make sure the cable from the Blu-ray player to the router is plugged in properly. If not, the player might be sending data directly to the router instead of through the modem, which would cause it to disconnect from the network.

Are there other devices connected to the same network as the Blu-ray player? If so, you might not be able to connect to the network because of interference caused by other devices operating on the same frequency. For further information, please see the relevant goods and categories. This data is given to assist you in troubleshooting network connection difficulties with your Blu-ray Disc tm player.

These articles provide useful information for resolving common issues with Bluetooth audio devices. Ascertain that the Blu-ray player is within range of the wireless router, with no impediments in the way. It should be noted that the wireless receiver incorporated into the Blu-ray player may not be as powerful as other devices.

Restart the Blu-ray player as well as the wireless router unplug them, then plug them back in. This will help ensure that other devices know about the network and can connect to it.

Internet connection problems are frequently fixed by conducting a power restart. If you have a separate modem and router, power cycle them both.

Reconnect the power cord to your modem or router and turn it on. If this doesn't fix the problem, look for signs of damage such as broken wires or bad components. Make sure your Blu-ray Disc player is correctly connected to your wireless network. Check your device's network status to ensure it is linked to your network. Press the HOME button on the included remote control. Starting a few months ago, when I turn on my BD J blu-ray player, it is disconnected from my wifi. When I try to connect ot something like Netflix, it says "wireless network connection failed".

I click the "retry" button 1 to 10 times and eventually it will connect. Once connected, it works perfectly until I turn off the unit even for one minute. I have a very strong wifi signal and the blu-ray firmware is up-to-date. My wifi router is a Netgear Orbi RBK50 in the same room as the bluray player and the router firmware is up-to-date. Is there a fix for this problem? Go to Solution. My mistake. Try this link for the correct troubleshooting steps. It will go over the instructions of a Hard reset.